ISO 9000

Is Your Orgaization Concerned ?? Superior Quality  Customer Satisfaction  Better Market Image  Productivity & efficiency Improvement conformance to international standards International acceptance   Top line growth & bottom line improvement ISO 9001:2000 Certification Road Map	What is ISO 9001: ISO 9000 is a generic name given to a family of standards developed to provide a framework around which a quality management system can effectively be based. The ISO 9000 family of standards was revised in December 2000. ISO 9000 family of standards can be implemented by any organization irrespective of size, nature or complexity of the business. ISO 9001, the requirement standard, includes the following main sections: Quality Management System Management Responsibility Resource Management Product Realization Measurement Analysis and Improvement
Why? ISO 9001 Internal Benefits:- * Better management of core business processes. * Increased awareness of quality among staff. * Improved productivity and quality . * Improved internal communications . * Reduced wastage and cost per unit/service External Benefits:- 1. Competitive Advantage 2. Improves Customer Demand 3. Protect Your Business 4. Easy & Cost Effective 5. Qualify for Contracts 6. Increased Credibility
ISO 9001 Quality Management? Principles The ISO 9001 series of standards are based on eight dynamic Quality Management System Principles. These Principles are :-        CustomerFocus Leadership Involvement of People Process Approach System Approach Continual Improvement Factual Approach to Decision Making Mutually Beneficial Supplier Relationships